RETURN POLICY

The recipient is; In distant contracts related to the sale of the PRODUCT, it has the right to withdraw from the contract by rejecting the PRODUCT without taking any legal and criminal responsibility within fourteen days from the date of receipt of the PRODUCT and without any justification. In distant contracts for service delivery, this period begins on the date of signing of the contract. The costs arising from the exercise of the right of withdrawal belong to the seller.

In order to exercise the right of withdrawal, buyer must be notified by telephone or e-mail reported above within the fourteen-day period and the packaging of the PRODUCT purchased in accordance with the procedural provisions of the Nanodis Disinfectant Distance Sales Agreement regarding the RIGHT TO RETURN AND WITHDRAWAL OF THE PRODUCT and in accordance with the preliminary information published on the spraynanodis.com website of the business shall be unopened and never used and may be resold by The Seller. The return procedures within the scope of the Right of Withdrawal are included in the Distance Sales Agreement. If this right is exercised, the original invoice for the PRODUCT delivered to the 3rd person or Buyer must be refunded. Within 14 (fourteen) days at the latest following the notification of the right of withdrawal, the PRODUCT price is returned to the Buyer and the PRODUCT is refunded within a 20 (twenty) day period. If the original invoice is not sent,VAT and other legal obligations, if any, cannot be refunded to the Buyer.

If there is a decrease in the VALUE of the PRODUCT due to the buyer's defect or if the return becomes impossible, Buyer is obliged to compensate the Seller at the rate of the defect. Payments can be made using a credit card, debit card, EFT or one of the remitted methods.

Disposable products prepared in accordance with the buyer's request or explicit personal needs, disposable products, products that are in danger of deteriorating quickly or may exceed the expiration date, products that are not suitable for health and hygiene to be returned if they are unpacked by the BUYER after delivery, products that are not suitable for health and hygiene, products that are not inherently able to be separated by other products after delivery, are not possible in accordance with the Regulation if the packaging is opened by the BUYER. In addition, it is not possible to exercise the right of withdrawal regarding the services that are started to be performed with the approval of the consumer before the expiration of the right of withdrawal period.